1. DEFINITIONS

1.1. Seller - MB Studija numeris trys, legal entity code 307112962, registered address T. Kosciuškos g. 24-20, LT-01100 Vilnius, email address hello@nr3studio.com, telephone number +370 657 477 59, whose goods are sold through the online store at https://www.nr3studio.com/.

1.2. Online Store - the online store operated by the Seller, available at https://www.nr3studio.com/.

1.3. Buyer - a person who meets the requirements set out in Clause 2.2 of these purchase and sale rules and who has purchased goods from the Online Store.

1.4. Parties - the Buyer and the Seller collectively.

1.5. Purchase and Sale Rules of the Online Store (hereinafter - the “Rules”) - a remote purchase and sale agreement that establishes the rights and obligations of the Buyer and the Seller, the conditions of purchasing, payment, delivery, and return of goods, the responsibilities of the Parties, and other conditions related to the purchase and sale of goods in the Online Store.

1.6. Purchase and Sale Agreement - a purchase and sale agreement concluded between the Buyer and the Seller, consisting of the order of goods submitted by the Buyer to the Seller through the Online Store and these Rules, including any subsequent amendments and/or additions.

2. GENERAL PROVISIONS

2.1. Under the Purchase and Sale Agreement, the Seller undertakes to sell and deliver to the Buyer the goods ordered and paid for by the Buyer, and the Buyer undertakes to pay the agreed amount for the goods and to accept the delivered goods.

2.2. Goods from the Online Store may be purchased by the visitors of the Online Store who are:

• 2.2.1. legally capable natural persons, i.e. individuals who are at least 18 years old and whose legal capacity has not been restricted by the court;

• 2.2.2. legal entities.

2.3. Before purchasing any goods from the Online Store, the Buyer must review and agree to these Rules. The Rules confirmed by the Buyer constitute a legally binding document for both Parties.

2.4. The Buyer is not permitted to place an order for goods in the Online Store if they have not read and agreed to these Rules. In cases where the Buyer disagrees with the Rules or any part thereof, they may not order goods from the Online Store.

2.5. The Seller has the right to modify and/or supplement the Rules. Any amended Rules shall be published in the Online Store. All changes and/or additions to the Rules shall enter into force from the moment they are published in the Online Store.

2.6. Before purchasing any goods in the Online Store, the Buyer must review and agree to the Privacy Policy of the Online Store. The Buyer's personal data is processed in accordance with the procedures set out in the Privacy Policy.

3. MOMENT OF ESTABLISHMENT OF PURCHASE-SALE LEGAL RELATIONS

3.1. When placing an order for goods in the Online Store, the Buyer must provide the necessary personal data, which are stored and processed by the Seller in accordance with the procedures set out in the Online Store’s Privacy Policy.

3.2. Once the Buyer has selected the goods, completed all steps of the order process, and submitted the order, it is deemed that a purchase-sale legal relationship has been established between the Seller and the Buyer, and that a Purchase and Sale Agreement has been concluded.

3.3. The Buyer is informed about the payment confirmation by means of a notification sent by the Seller to the Buyer’s email address provided when placing the order in the Online Store.

3.4. Each Purchase and Sale Agreement concluded between the Buyer and the Seller is stored in the Online Store in accordance with the procedures set out in the Online Store’s Privacy Policy.

4. OBLIGATIONS AND RIGHTS OF THE BUYER AND SELLER

4.1. By ordering goods in the Online Store, the Buyer is obliged to pay for and accept the goods in accordance with the procedures set out in these Rules.

4.2. The Buyer undertakes to comply with these Rules, the Privacy Policy, and not to violate the legal acts of the Republic of Lithuania.

4.3. The Buyer has the right to purchase goods in the Online Store in accordance with the procedures set out in these Rules.

4.4. The Buyer has the right to cancel the order and to terminate the Purchase and Sale Agreement in accordance with the procedures set out in these Rules.

4.5. The Seller undertakes to fulfill the Buyer's orders in accordance with the procedures set out in these Rules.

4.6. The Seller undertakes to process the Buyer's personal data only in accordance with these Rules, the Privacy Policy, and the applicable laws of the Republic of Lithuania and the European Union.

4.7. The Seller undertakes to comply with these Rules, the Privacy Policy, and not to violate the legal acts of the Republic of Lithuania.

4.8. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer fails to pay for the purchased goods.

5. PAYMENT PROCEDURE

5.1. All payments in the Online Store are calculated and made in euros.

5.2. The Buyer may make payment for the goods using Visa or MasterCard payment cards, as well as through electronic banking services provided by Swedbank, SEB, Revolut, Luminor, Citadele, N26, Urbo, Wise, LKU, and Artea.
Electronic payments are processed via the payment platform https://makecommerce.lt/.

6. DELIVERY OF GOODS

6.1. The Seller undertakes to deliver the goods purchased by the Buyer through the Online Store using the delivery method chosen by the Buyer.

6.2. The Buyer may choose one of the following delivery methods for the goods: Omniva or DPD parcel lockers, and Omniva or DPD courier services.

6.3. Upon confirmation of the order by the Buyer, a delivery fee, if applicable, is added to the total price of the goods.

6.4. The Buyer undertakes to indicate the correct delivery address for the goods when placing an order in the Online Store.

6.5. The Seller undertakes to deliver the goods to the Buyer within the delivery timeframe specified in the Online Store, but no later than within 30 (thirty) calendar days from the date of conclusion of the Purchase and Sale Agreement.

6.6. The Seller is not liable if the appearance, color, size, or other parameters of the goods displayed in the Online Store do not match the actual goods due to the characteristics of the Buyer’s monitor.

6.7. If the Buyer chooses delivery via Omniva or DPD courier services, the Buyer undertakes to check the condition of the shipment and the goods upon delivery, together with the person delivering the shipment.

6.8. If the Buyer chooses delivery to Omniva or DPD parcel lockers, the Buyer undertakes to check the condition of the shipment and the goods immediately upon collection.

6.9. The Buyer undertakes to personally accept/collect the goods. If the Buyer fails to personally accept the goods, but they are delivered to the address provided by the Buyer, the Buyer shall not have the right to raise claims regarding delivery to the wrong recipient.

7. TERMINATION OF THE PURCHASE AND SALE AGREEMENT AND RETURN OF GOODS PROCEDURE

7.1. If the Buyer initiates an order in the Online Store but fails to pay for it, the Seller shall send a reminder about the unpaid order. If the Buyer does not make the payment after the reminder, the Purchase and Sale Agreement shall be deemed not concluded.

7.2. The Seller has the right to terminate the Purchase and Sale Agreement after notifying the Buyer, if due to unforeseen circumstances the Seller is unable to deliver the goods ordered by the Buyer in the Online Store. The Seller may offer the Buyer an equivalent product. If the Buyer refuses the equivalent product, the Seller undertakes to return the amount paid within 14 (fourteen) calendar days from the date of termination of the Purchase and Sale Agreement.

7.3. The Buyer has the right to withdraw from the Purchase and Sale Agreement concluded in the Online Store and return a quality product by notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of the goods.

7.4. The Seller undertakes to return the amount paid by the Buyer within 14 (fourteen) calendar days from the date of receipt of the returned quality goods.

7.5. The Seller has the right to withhold the refund to the Buyer until the quality goods are returned to the Seller or the Buyer provides proof that the goods have been sent to the Seller, whichever occurs first.

7.6. The Buyer may exercise the right to return quality goods as referred to in Clause 7.3 of the Rules only if the goods have not been damaged, their appearance has not fundamentally changed, and the goods have not been used, as well as upon providing the proof of purchase.

7.7. When returning quality goods, the Buyer shall comply with the following conditions:

• 7.7.1. The returned goods must be undamaged and in their original, undamaged packaging;

• 7.7.2. The returned goods must be unused and retain their commercial appearance, including (but not limited to) intact labels, unremoved protective film, etc.;

• 7.7.3. The returned goods must be in the same configuration as delivered.

7.8. When returning quality goods, the Buyer must fill out the return form and send it to the Seller via email at hello@nr3studio.com. Upon receiving the return form, the Seller shall contact the Buyer within 2 (two) business days and indicate possible methods for returning the goods.

7.9. The Seller has the right to refuse to accept quality goods returned by the Buyer if the return conditions and procedures specified in these Rules were not followed.

7.10. When the Buyer withdraws from the Purchase and Sale Agreement and returns quality goods, all amounts paid by the Buyer (including but not limited to delivery costs) shall be refunded, except for the cost of returning the goods.

7.11. In order to exercise the right to return quality goods under this Section 7 of the Rules, the Buyer must qualify as a consumer as defined by the laws of the Republic of Lithuania, i.e., a natural person who purchases goods in the Online Store for purposes unrelated to their trade, business, craft, or profession (consumer purposes).

7.12. The Buyer has the right to withdraw from the Purchase and Sale Agreement concluded in the Online Store and return goods of non-conforming quality in accordance with the conditions and procedures established by the laws of the Republic of Lithuania.

7.13. A Buyer who has purchased goods of non-conforming quality, as defined by the laws of the Republic of Lithuania, may return the goods and request the elimination of defects, replacement of the goods with identical goods of appropriate quality, a reduction in the price, except where the defects are minor or caused by the Buyer’s fault (including but not limited to cases where the defects result from the Buyer’s improper actions), or may withdraw from the Purchase and Sale Agreement and request a refund where the sale of defective goods constitutes a material breach of the agreement. If the Buyer fails to follow the care, storage, cleaning, or other instructions provided with the goods, it shall be deemed that the defects were caused by the Buyer’s fault.

7.14. The Buyer may return goods of non-conforming quality within the term set out in Article 6.338 of the Civil Code of the Republic of Lithuania, calculated from the date the goods were delivered to them, and must present proof of purchase.

7.15. To return goods of non-conforming quality, the Buyer must contact the Seller using the contact details specified in these Rules and state their claims. The Seller must respond to the Buyer with a reasoned reply and provide information on the return procedure within 14 (fourteen) calendar days if the Seller agrees with the Buyer’s claims.

8. COPYRIGHTS

8.1. All content of the Online Store is the intellectual property of the Seller, including (but not limited to) photographs of goods, product descriptions, and other materials posted in the Online Store.

8.2. Any use of the Online Store content (or any part thereof) by the Buyer, including (but not limited to) photographs of goods, product descriptions, or any other copying and/or transfer of such content (or any part thereof) to third parties without the Seller’s consent, shall be deemed unlawful actions.

9. LIABILITY OF THE PARTIES

9.1. The Buyer is responsible for all unlawful actions committed using the Online Store.

9.2. The Buyer shall bear liability for the actions referred to in Clause 8.2 of these Rules in accordance with the laws of the Republic of Lithuania.

9.3. The Buyer is responsible for the accuracy, correctness, completeness, and updating of the data provided in the Online Store in case of any changes.

9.4. The Seller shall not be liable for any damages incurred for the Buyer and/or third parties if the Buyer provides inaccurate, incorrect, or incomplete data or fails to promptly update changed personal data.

9.5. The Seller shall be released from any liability if the Buyer, despite having the opportunity, partially or entirely fails to familiarize themselves with the Rules and Privacy Policy, or does not comply with the care, storage, cleaning, and other instructions provided with the goods.

10. FINAL PROVISIONS

10.1. The Buyer may submit notifications, complaints, claims, and other communications by contacting the Seller via the email address hello@nr3studio.com or the phone number +370 657 477 59 on business days from 10:00 to 18:00. An email notification shall be considered received 24 hours after it has been sent.

10.2. If the Buyer, as a consumer as defined by the laws of the Republic of Lithuania, disagrees with the Seller’s reasoned response to the complaint/claim submitted by the Buyer, the Buyer may submit a request regarding the purchased goods in the Online Store to the State Consumer Rights Protection Authority (address: A. Goštauto g. 12, 01108 Vilnius, email: tarnyba@vvtat.lt, phone: +370 526 267 60, website: https://vvtat.lrv.lt/en/).

10.3. All mutual relations between the Parties not regulated by these Rules shall be governed by the laws of the Republic of Lithuania.

10.4. All disputes arising from this Agreement shall be resolved amicably through negotiations, guided by the principles of fairness, reasonableness, and justice. Should no mutual agreement be reached, disputes shall be resolved by the courts of the Republic of Lithuania in accordance with the laws of the Republic of Lithuania.

10.5. All disputes arising from the Agreement shall be subject to the laws of the Republic of Lithuania.